Privacy Policy

Last updated: January 22, 2026

1. Introduction

Journal-Trades ("Journal-Trades", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

Journal-Trades

Established in The Hague, The Netherlands

Email: support@journal-trades.com

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Account information (name, email address)
  • Authentication data (login credentials – encrypted)
  • Trading and journal data entered by the User
  • API-linked broker data (read-only)
  • Usage data, logs, timestamps, and analytics
  • Payment and billing data (processed via third-party payment providers)
  • Communication data (emails, support messages)
  • Course and mentorship participation data

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Legal obligations
  • Legitimate interests (platform security, analytics, improvement)
  • User consent (marketing, cookies, recordings)

5. Purpose of Data Processing

Personal data is processed to:

  • Provide and operate the App and mentorship programs
  • Maintain accounts and subscriptions
  • Process payments
  • Improve functionality and user experience
  • Provide analytics, benchmarks, and AI-driven insights
  • Ensure platform security and fraud prevention
  • Communicate with Users
  • Comply with legal obligations

6. Trading Data and API Integrations

  • API connections are read-only unless explicitly stated otherwise
  • Journal-Trades does not initiate trades or access withdrawal rights
  • API data accuracy depends on third-party providers
  • Users remain responsible for API permissions and security

7. AI and Analytics

Journal-Trades may process anonymized or pseudonymized data for:

  • Performance benchmarking
  • Statistical analysis
  • AI-generated insights

No automated decision-making with legal or significant effects is applied.

8. Data Sharing

We do not sell personal data. Data may be shared only with:

  • Payment processors
  • Hosting and infrastructure providers
  • Analytics services
  • Legal authorities where required by law

All third parties are bound by confidentiality and GDPR-compliant agreements.

9. International Data Transfers

Where data is transferred outside the EU, appropriate safeguards are applied (e.g. Standard Contractual Clauses).

10. Data Retention

Personal data is retained only as long as necessary for:

  • Contractual obligations
  • Legal requirements
  • Legitimate business purposes

Users may request deletion subject to legal obligations.

11. Security Measures

We apply appropriate technical and organizational measures. However, no system can guarantee absolute security.

12. Cookies

  • Functional cookies are always active
  • Analytical and marketing cookies require explicit consent
  • Cookie preferences can be managed via the website

13. Your Rights

You have the right to:

  • Access your data
  • Rectify inaccuracies
  • Request erasure
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

14. Complaints

You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

15. Changes

We may update this Privacy Policy. Users will be informed of material changes.